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Operational Workflows

A financial services firm cut invoice processing time by 70% and eliminated manual errors

Financial Services · Multi-vendor accounts payable6 weeks, kickoff to first automated month-end close
Financial services application interface, illustrative
Email · ERP
6 minAvg. processing time
91%Auto-matched
On timeMonth-end close

INV-8842 — Norvale Packaging

Matched to PO-4471, $9,340

Approved

INV-8851 — Vexler Polymer

Amount mismatch flagged

Needs review

INV-8860 — Brightline Freight

Auto-coded, awaiting approval

Pending
70%Processing time cut
ZeroData entry errors
On scheduleMonth-end close
100%AP team redeployed

The challenge

The accounts payable team manually opened email attachments, keyed invoice data into the ERP, matched line items against purchase orders, and routed approvals through email chains. Processing a single invoice took 15-20 minutes. Errors in data entry caused payment delays and strained vendor relationships. Month-end closes regularly ran two days late.

What we built

We built an automation pipeline that extracts invoice data from email attachments and scanned PDFs using OCR and an AI classification model. Extracted fields are validated against purchase orders in the ERP. Discrepancies are flagged for human review; clean invoices route automatically through the approval chain based on amount thresholds and department rules. Approved invoices queue for payment with full audit trails.

How we got there

1

Extract and validate

Built OCR and classification to pull invoice data from email attachments and scanned PDFs.

2

Match against POs

Automated line-item matching against the ERP, flagging only genuine discrepancies.

3

Automate approvals

Routed clean invoices through amount- and department-based approval rules with full audit trails.

Results

Invoice processing time dropped by 70%. Manual data entry errors were eliminated. Month-end close moved from two days late to on schedule. The AP team was reassigned from data entry to vendor relationship management and exception handling.

Services used in this engagement

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