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Enterprise Knowledge

A distributed infrastructure provider cut data retrieval time by 90% with a custom knowledge assistant

Infrastructure · Thousands of active projects8 weeks, kickoff to leadership rollout
Global logistics and freight network, illustrative
What is the current budget utilisation on Project Meridian?

Project Meridian is at 71% budget utilisation as of this week's regional report, with $340K remaining across 3 open work orders.

Weekly Status Report — Region 4 (Oct 12)Budget Ledger — Meridian.xlsxPM email thread — Oct 9
90%Data retrieval time cut
SecondsAnswer speed
1,000+Reports indexed
Entire leadershipUsers with access

The challenge

The company operated at immense scale with data fragmented across thousands of daily status reports, regional spreadsheets, and email chains. Senior management lacked quick access to accurate project snapshots. Getting answers to straightforward questions about project status, budget allocation, or resource utilisation took hours or even days of manual collation by junior staff.

What we built

We built a secure web application with a central dashboard that ingested and unified all project data sources into a single reliable database. An AI-powered assistant allows managers to ask questions in plain English and receive instant, accurate answers with source citations. The system continuously indexes new reports and updates as they arrive.

How we got there

1

Unify the data sources

Ingested daily status reports, regional spreadsheets, and email chains into one indexed database.

2

Build natural-language search

Built the assistant layer so managers ask in plain English and get cited, sourced answers.

3

Roll out to leadership

Trained the leadership team and stood up continuous indexing for new reports as they arrive.

Results

Time for senior managers to retrieve project data dropped from hours or days to seconds. Leadership gained real-time visibility into resource allocation across all active projects. The system transformed thousands of static reports into a dynamic, searchable intelligence platform accessible to the entire leadership team.

Services used in this engagement

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